01
Receivables and order-to-cash
Improve billing, collections, cash application, ageing visibility and the routines that help teams convert invoices into cash.
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Services
Practical support across finance operations, change and managed delivery
L&L focuses on the work that improves cash conversion, clarifies process ownership, and helps teams adopt workable change in the UK, Ghana and across borders.
02
Finance and operational process improvement
Clarify workflows, roles, controls and performance measures to reduce avoidable delays and manual effort.
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03
Systems and change delivery
Translate business needs into requirements, support testing and rollout, and help teams adopt practical process or technology changes.
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04
Cross-border operational support
Help businesses assess operational requirements when expanding between the UK, Ghana and other markets.
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05
Managed Operations Support
Ongoing capacity for the finance, customer and back-office work that has to keep moving.
For businesses that need ongoing operational capacity as well as advice, L&L can provide or coordinate structured support across finance operations, customer service and back-office administration.
Initial services include accounts receivable and credit control, billing support, collections administration, cash allocation and reconciliation, customer onboarding, reporting and selected back-office processes.
Each engagement begins with process review, documentation and control design before activities transition into managed delivery.
Managed Finance Operations
Billing, collections and cash application, kept moving under agreed controls.
Billing administration, receivables, credit control, collections, cash allocation, reconciliation and reporting support.
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Customer and Back-Office Support
Onboarding, cases and everyday admin, with a documented way of working.
Customer onboarding, case administration, inbox and workflow management, data maintenance and operational reporting.
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Managed Operations Setup and Transition
The process, the controls and the handover, agreed before delivery begins.
Process assessment, SOP development, control design, technology requirements, transition planning and performance management.
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Available to growing businesses across markets, subject to scope, data requirements and delivery fit. Engagements are governed through L&L's UK-registered consultancy.
How we engage
A clear path from conversation to delivery
One sequence: from the first discussion through optional implementation support.
- 1
Initial discussion
Understand the business issue and desired outcome.
- 2
Scoped review
Review the relevant process, data and working practices.
- 3
Recommendations
A prioritised set of recommendations with owners and next steps.
- 4
Implementation support
Optional delivery support, agreed as a separate project.